FAQ

How DropShot works,
in plain English.

Short answers to the questions we get most often. If something here isn't clear, that's a problem we want to fix.

What is DropShot?

DropShot moves a file from a phone to a specific computer. The computer shows a code on screen, the phone scans it, and the file lands in a folder on that computer.

That's the whole product. No email, no cables, no cloud folder to sort out afterward.

Does the sender need an account?

No. The person sending the file scans a code and picks a file. There is nothing to sign up for, download, or remember.

This matters when the sender is a client, a patient, or a customer you may only deal with once.

Does the receiving computer need an account?

No account is required to receive a file. You open DropShot on the computer, it shows a code, and it waits for the file.

Some Pro features are tied to an account, but the basic act of receiving a file is not.

Does DropShot work with iPhone and Android?

Yes. DropShot runs in the phone's web browser, so it works the same on iPhone and Android.

There is no app to install on either one.

What kinds of files can I send?

Photos, scans, PDFs, documents, video — anything sitting on the phone.

A photo of a signed form and a 40-page PDF are handled the same way.

Are my files stored by DropShot?

DropShot is designed to deliver your files to the destination computer and not retain copies after the transfer is complete.

The information required to complete the transfer exists only as long as necessary to deliver your file.

You can read more about how we think about this on the Privacy Promise page.

Why not just email the files?

Email works, but it leaves a copy of the file in the sender's outbox, in the recipient's inbox, and on whatever servers sit in between. Then someone has to find the attachment and save it to the right folder.

DropShot skips all of that. The file goes from the phone to the folder you chose, and nowhere else.

Who is DropShot for?

Anyone who needs a file off a phone and onto a computer.

That includes people moving their own photos across, and it includes offices that collect documents from other people all day — law firms, medical offices, insurance companies, government offices, and any business with an intake desk.

Is this a finished product?

Not yet. What you see on the home page is a working prototype, and we label it as one.

We would rather show you something honest and unfinished than something polished that doesn't exist.

See it for yourself.

The prototype on the home page shows the whole transfer, start to finish.